SARA will be operating with a new free phone number, as from 1 February, which will manage prior appointments: 900 922 357.
This telephone helpline service will provide SARA’s basic information, enable uses to book or cancel appointments, send messages to professionals and have their calls connected to the service. Emergency assistance will continue to operate for the service without prior appointments.
The telephone helpline will be available Mondays to Fridays, from 9 am to 2 pm, and Mondays to Thursdays, from 4 pm to 7 pm.
The service can also be contacted by emailing to sara@bcn.cat
What is SARA?
It is a municipal service offering specific assistance for gender-violence victims (women, children and teenagers and LGBTI individuals, or people from their environment directly affected by such violence). It also offers advice to professional staff and people from the victims’ environment.
Further information: https://ajuntament.barcelona.cat/bcnantimasclista/ca/serveis-datencio/sara