Accessibility

The Museu Frederic Marès is implementing measures to ensure everyone with functional diversity can enjoy universal accessibility to the building and the heritage it conserves.

We are taking part in the Apropa Cultura socio-educational programme, an inclusive recreational initiative offering guided tours for people at risk of social inclusion. We are also involved in the Estimul’Art programme offering museum visits to people with Alzheimer’s disease.

Physical accessibility

• Access
• • Entry to the Museum, from Carrer al Pati, is accessible by means of a platform for wheelchair users.
• • Floor -1 and the Viewing point on floor 2 (with access from the Ladies Quarter, hall 5 of the Collector's Cabinet) cannot be accessed by the lift.
•  
• Courtyard
• There are a total of 3 (mobile) ramps bridging the museum’s different levels.
•  
• Doors
• The entrance doors to the Museum are automatic.
• The toilets have swing doors.
•  
• Ramps
• Floor 2 has several landings bridged by small (mobile) ramps.
• Handrails for accessing floors -1 and 3.
•  
• Information desk
• The Information and Public Assistance Desk has an adapted area for wheelchair users.
•  
• Lockers
• Accessible lockers. Ask at the Information Desk.
•  
• Toilets
• Accessible toilets on floors 0 and 1.
•  
• Wheelchair service
• The Museum has 2 wheelchairs available for visitors on request.
•  
• Lifts
• • We have a public lift with capacity for 4 people, with visually displayed numbering and directory.
• • We also have a large-capacity lift that can be used for a smoother visit by groups of wheelchair users, always accompanied by a member of the Museum’s staff.
•  
• Cafeteria
• One table at the Cafè d'Estiu is reserved for visitors with reduced mobility on a level floor in the Courtyard.
•  
• Resting areas
• Every floor in the Museum has several benches for resting on.
•  
• Folding chairs
• There a total of 25 folding chairs distributed around several of the Museum's rooms.

Visual accessibility

• Doors
• The Museum's entrance doors are automatic and made of glass and have translucent white vinyl film attached to them. The glass doors and windows use the same system or are identifiable with a red “point”.
•  
• Guide dogs
• Guide dogs are authorised to enter the Museum.
•  
• Lifts
• We have a public lift with capacity for 4 people, with visually displayed numbering and directory.
•  
• Signage
• Information panels and posters satisfy the conditions for accessible reading (body, colour and typography).

Hearing accessibility

• Hearing loop
• In the Museum reception.
•  
• Sound resources
• Audioguides: €1. Available in Catalan, Spanish, French and English.
• Radioguides: available for groups accompanied by a guide.